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The NHS Friends and Family Test (FFT) is a simple, anonymous way for you to share your experience with us and help shape the future of our services.

The FFT was introduced across the NHS in 2013 as a way to understand whether patients are satisfied with the care and treatment they receive, and to identify where improvements can be made. Since its launch, millions of patients across the UK have taken part, providing valuable insights that help drive positive change in healthcare services.

We are proud to offer this opportunity for feedback at Farnham Medical Centre. Whether you’ve visited us for a routine appointment, a consultation with one of our nurses, or received care from one of our GPs or trainee doctors, we welcome your thoughts.

Feedback from the Friends and Family Test helps us to:

Understand what we’re doing well
Identify areas where we can improve
Make changes that matter to you
Continue delivering safe, effective, and compassionate care

Your voice plays a vital role in shaping the care we provide at Farnham Medical Centre. Whether your experience was positive or highlighted areas for improvement, we appreciate every response. Thank you for helping us grow and serve our community better.

FFT Results

Friends & Family Test Results for July 2026

Comment Amount
Average 18
Excellent 51
Other 1
Poor 4
Very good 155
Very poor 7
TOTAL 236

 

 

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