To ensure you get the right care at the right time, our Care Navigators will ask you questions when you call the surgery. We offer a range of appointments, both face to face and on the phone, with a number of different members of our team, including Doctors, Nurses, Advanced Nurse practitioner, Health Care Assistants, Physios, Podiatrists, Mental Health Support workers, Social Prescribers, and many more, both in our usual opening hours and in our extended access appointments. Some times our Care Navigators will offer signposting, which means they will help you access self management including pharmacist support, mental health support
You can make an appointment or get help
- At reception
- On the phone
- Using e consult
- On line or through the NHS App. (We can help you set up if you need help, just pop in to the surgery with some ID if you have some)
Getting help in an emergency or if the surgery if closed
Click here to find out what help is available and how to access it
Extended Access Appointments
Patients registered in this practice can obtain early morning, late evening, weekend and bank holiday appointments. You MUST book ahead via your practice either in person or by phone. You may be seen in a different location to this practice.
All routine appointments with a doctor, nurse or healthcare professional can be accommodated. This will include chronic disease monitoring, NHS health checks and cervical smears. Healthcare staff who see and treat you may be from another local practice.
We are unable to take blood samples at these appointments or provide health treatment, such as vaccines for foreign travel, where a payment would normally be required.
To find out more, ask the receptionist, or visit Health Collaboration
Seven day GP services across South Tyneside – practice web site info
