Farnham Medical Centre is highly patient-focused, and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.
Policies, Procedures, other information
Patient Participation Group LINK UNDER CONSTRUCTION
Vision Statement
“We will help our patients maintain a healthy lifestyle from birth until the end of life”
Our Values
We will place patients at the center of everything we do and in every decision that we make
We will foster a culture of inclusion and fairness; we will never discriminate on the basis of race, colour, religion, gender, gender expression, age, nationality, disability, marital status or sexual orientation
We will support patients in caring for themselves and empowering them to improve and maintain their own health
We recognize that a caring doctor may at times have to challenge and confront as well as listen and support
We will deliver personalized and efficient care
We will endeavor to remain a family practice with doctors that know you and your family whilst embracing modern advances in medical practice
We will promote shared decision making between patients and carers
We will recognize that sometimes we get things wrong and, when if this happens, being quick to apologize, make corrections where we can and learn from our mistakes
We will. at all times, act ethically and with honesty and integrity
We will endeavor to maintain a clean, safe, welcoming environment within the practice
We will not tolerate any form of abuse towards our clinicians and staff and will act quickly towards such behaviors in the most appropriate way
We are committed to the care of all of our staff and will promote a happy working atmosphere
All clinical staff will stay up to date with the latest best practice and relevant medical developments and are committed to continuous professional development
We will ensure that all staff feel that there is an atmosphere of shared ownership of these values and an ability to shape them into the future
We will continue to provide high quality training to future health professionals, including doctors and nurses
Our Promises
To continue to work with patients to achieve high quality care
To move towards more efficient, integrated and resilient systems of care
To continue to embrace and seek out advances in technology to the advantage of our patients
To adapt to the increasing number of patients who have multiple long term conditions that require complex medical care delivered in their community or home
To continually promote healthy lifestyles and behaviors while engaging patients and communities in supporting their won care and participating in shared decision making
To deliver high quality, compassionate end of life care
To work with our Primary Care Network and Collaboration and other care providers spanning traditional primary , secondary and social care boundaries while at the same time maintaining what the patients feel familiar with
To ensure that your medical records are safe and secure and only accessed when appropriate to your care, unless you inform us otherwise
To continually explore the possibilities of delivering more health care online
To continue to embrace and explore research, development and quality improvement
To aspire to have longer consultation times to adequately address problems in the context of family, work and home
