Farnham Medical Centre recently merged with 2 other local practices, Chichester Practice and Westoe Surgery. This has created 1 large practice of almost 18,000 patients serving residents of South Shields. The newly merged practice has a main site at 435 Stanhope Road, South Shields, NE33 4QY and also a branch site at Stanhope Parade Health Centre, Gordon Street, South Shields, NE33 4JP. The branch site is located less than a mile away near Chichester Metro station.
We now have 10 GPs and a large nursing team consisting of 2 Nurse Practitioners, 3 Practice Nurses and 3 Healthcare Assistants as well as a large team of support staff.
The practice acknowledges that there have been some initial teething problems following this merge in July 2017, particularly regarding telephone access and we are working hard to rectify this. We are currently working with BT Local Business to improve the telephone system we operate; we have also employed extra members of staff. The GPs and staff are most appreciative of your patience during this time of transition.
Please remember we look forward to hearing your constructive feedback and offer a Patient Forum for patients to join to help us improve our services.